SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wonders (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wondersshop.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful product this is the second one I bought excellent once and its price is suitable I strongly recommend it
The device is excellent arrived at the exact date they specified. It was according to mamul thank you.
A beautiful product, arrived as soon as possible, has been tried now I advise you brothers
Very beautiful device and I will ask for another device because of the speed of the store in the delivery and
Under the experiment, but in principle, coise.
Very excellent and practical and the best thing that it is shipped from Saudi Arabia on Samsa and late
Good irrigator! Works perfectly, complete package. Even put a case for transportation, although I ordered it without it! Thanks store
Very good quality, has a lot of strength
It seems like a good device, it looks high quality. An unexpected electronic toothbrush came as a gift
The parcel arrived on time!!! Great irrigator! Works on 1000%
Works well. As recommended in the reviews, he immediately switched to soft mode. Overall happy with everything. Recommend
Great
Frankly a sweet and effective product is excellent for those who suffer from bleeding gums I advise you
The product was delivered today, I haven't used it yet, but I think it's great because it was already similar and like it very much! Thank you store!
All good. Thank you
Excellent product and deserves every real I took him a discount time and the price was very appropriate Arrived in two days. Thanks to the store :)
Water thread from a company rich in definition thank Abdul Majeed algebra for the recommendation.
Performance at this price is very suitable and fast shipping in Saudi Arabia only five days
Good and its price is sweet I took it with a discount 88 ﷼ and quickly arrived about 5 days
Strong Macha Allah and shipping 3 days for the city of Jeddah and packaging is very excellent thanks to the store
This store is certified to me and I deal with it because its goods are excellent and its price is reasonable
Very quick delivery thanks alot
Pushing water is very good, I recommend it
I 've only spent it a couple of times, it seems to work well, though not being used to it and getting out of the jet really does something at first. When you realize the deposit has been emptied. It performs its function, you'll have to see how long the contraption lasts. Fast shipping 10-12 days at home.
All very well, I recommend the product I have used it and it has a lot of pressure to clean well.